These terms apply when you use oakonsult.org, the website of OAKonsult Disabilities Outreach. By using the website, you accept them. If you do not agree with them, please do not use the website.
Who we are
OAKonsult Disabilities Outreach is a charitable incorporated organisation (CIO) and a registered charity in England and Wales, charity number 1204553. We are also registered as a charity in Nigeria (registration number 158211). In these terms, “we”, “us” and “our” mean OAKonsult Disabilities Outreach.
Our UK address is Church House, Rushet Road, Orpington, Kent BR5 2PT. You can email us at [email protected].
Using our website
You are welcome to use our website to find out about our work, ask for support, give and get involved. Please use it lawfully. You must not:
- try to get into parts of the website, its server or its data that are not public
- disrupt the website or put an unreasonable load on it, for example with automated tools
- send us anything through our forms that is unlawful, abusive or misleading, or that contains a virus or other harmful code
- pretend to be OAKonsult, or suggest that you speak for us when you do not.
The information on our website
We work to keep our information accurate and up to date, but it is general information. It is not medical, legal, financial or other professional advice. It does not replace advice from a doctor, therapist, social worker or other qualified professional who knows your situation.
Details of our services, programmes and events can change. Please contact us to check them before you travel or make plans.
Our content and how you can use it
The words, photographs, films, logos and designs on this website belong to OAKonsult or are used with the permission of their owners. You may:
- view, print or download pages for your own personal use
- share links to any of our pages
- quote short extracts for non-commercial purposes, as long as you credit OAKonsult Disabilities Outreach and link to the page you quote.
Please do not copy, change or reuse our photographs or films without our written permission. Our safeguarding policy allows images of children, young people and families to be used only for approved purposes. Please also ask us before you use our name or logo. To ask for permission, email [email protected].
Links to other websites
Our website links to other websites and services, such as YouTube, WhatsApp, YouVersion, our learning platform at courses.oakonsult.org and the New Africa Fund checkout for our November appeal. We link to them because we think they are useful, but we do not control them. We are not responsible for their content, whether they are available or how they use your information. Their own terms and privacy policies apply.
You are welcome to link to any page on our website. Please do not suggest that we endorse you or your organisation unless we have agreed to it in writing.
Donations
When you give through our website, our donation terms also apply. Card payments are processed by Stripe, and payments in naira by Paystack, under their own terms.
Your personal information
We use the personal information you give us, for example through our contact and donation forms, as described in our Privacy Notice. Our Cookie Notice explains the cookies and similar technologies our website uses.
Keeping the website available
We aim to keep the website running, but we cannot promise that it will always be available or free of errors. We may change, suspend or remove any part of it without notice, for example to carry out maintenance or update our content.
We take reasonable steps to keep the website secure. Please use up-to-date security software on your own device.
The limits of our responsibility
We provide this website free of charge. As far as the law allows, we are not responsible for any loss or damage that comes from using the website, relying on its content or being unable to use it. This includes indirect loss, loss of data, and loss caused by a virus or other harmful material.
Nothing in these terms limits our responsibility where the law does not allow it to be limited, for example for death or personal injury caused by our negligence, or for fraud. Nothing in these terms affects your legal rights.
The law that applies
These terms are governed by the law of England and Wales. Any dispute about them will be dealt with by the courts of England and Wales.
Changes to these terms
We may update these terms, for example when our website changes. The version on this page is the one that applies when you use the website. We last updated these terms on 30 October 2026.
Contact us
For questions about these terms or our website, email [email protected], call +44 (0)7479 436 823 in the UK or +234 814 683 4903 in Nigeria, or use our Contact Us page.
To report a problem using the website, see our accessibility statement. To raise a concern about our work, see how to make a complaint.